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Tidy Up Personal BelongingsOur cleaners are focused on giving your home a thorough clean, so it’s helpful if surfaces and floors are clear of clutter. Pick up any loose items like toys, clothes, or other personal belongings. This allows us to focus on cleaning and ensures we don’t accidentally misplace anything.
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Secure Valuable or Fragile ItemsWhile we handle everything with care, we recommend putting away any valuable, delicate, or irreplaceable items. This gives you peace of mind and lets our team work efficiently without concern.
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Communicate Special InstructionsIf there are specific areas you want us to focus on or skip, let us know in advance. Whether it’s using a preferred cleaning product or paying extra attention to certain rooms, we’ll tailor our service to meet your needs.
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Make Sure Pets Are Safe and SecureFor the comfort and safety of both your pets and our cleaners, we ask that you secure your pets in a safe area while we work. This prevents any stress for your furry friends and ensures our team can work without distractions.
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Leave Access InstructionsIf you won’t be home during the cleaning, make sure we have clear instructions on how to enter your home. You can provide a key, a door code, or specify a location where we can find access. We take your home security seriously and will always follow your instructions carefully.
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Inform Us of Any Special RequestsIf you have any special requests, such as using certain products or avoiding certain areas, communicate these preferences when booking or prior to our visit. We’re here to accommodate your needs and make sure you’re satisfied.
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What can customers expect from The Witch's Broom Cleaning service?Customers can expect a magical cleaning experience with attention to detail and a touch of magic, serving Middlesex, Monmouth, & Ocean Counties.
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What types of cleaning services do you offer?We provide a wide range of cleaning services, including regular residential cleaning, deep cleaning, move-in/move-out cleaning, and commercial cleaning. We also offer specialized services like post-construction cleanup, green cleaning, and customized cleaning packages.
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Do I need to be home during the cleaning?No, it’s not necessary to be home. You can provide us with access instructions, and we’ll take care of the rest. Many of our clients prefer to leave a key or give us a door code for scheduled cleanings.
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What cleaning products do you use?We use high-quality, professional-grade cleaning products that are effective and safe. We also offer eco-friendly, non-toxic products upon request for homes with children, pets, or those who prefer green cleaning solutions.
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Do you bring your own cleaning supplies and equipment?Yes, we bring all necessary cleaning supplies and equipment. However, if you have specific products or equipment you prefer us to use, feel free to let us know.
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What is your cancellation policy?We ask for at least 24 hours' notice if you need to cancel or reschedule your appointment. Cancellations made with less notice may incur a fee.
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Are your cleaners insured and background-checked?Yes, all of our cleaners are fully insured, bonded, and have undergone thorough background checks for your peace of mind.
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Do you offer recurring cleaning services?Yes, we offer weekly, bi-weekly, and monthly cleaning services at discounted rates. Recurring clients enjoy a more consistent clean and convenient scheduling options.
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Can I customize my cleaning service?Absolutely! We understand that every home is different, so we’re happy to tailor our services to meet your specific needs. Just let us know your preferences, and we’ll create a plan that works for you.
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